East Sussex Healthcare NHS Trust Live with Nervecentre Emergency Department Software at both ED Hospitals

East Sussex Healthcare NHS Trust (ESHT) are now live with Nervecentre’s ED software solution across both their Emergency Departments, Eastbourne District General Hospital and Conquest Hospital. This was an impressive achievement for both organisations which involved minimal downtime and a smooth transition onto the software for ED staff to use without any impact on the department and patients.

Building on the Nervecentre patient flow software implementation last year, East Sussex Healthcare NHS Trust (ESHT) took the next big step and agreed on Nervecentre Patient Safety and ED software implementations at the beginning of the year. The project kick-off began just as COVID-19 took hold in the UK, but both ESHT and Nervecentre agreed not only to continue the project through the pandemic but to also speed up its implementation so that the hospitals clinicians and teams could make full use of the mobile patient safety software. The ED project included the roll-out of electronic observations and clinical and administrative workflow software.

The Nervecentre system allows information about a patient’s visit to the departments to be stored electronically, with staff using specially provided mobile phones and tablets to input clinical information. This means a patient’s notes are always available to clinicians when needed and time is not wasted looking for paper notes. The system also gives an overview of all activity within the department and will automatically alert to any patient whose condition is deteriorating. In conjunction with other parts of the Nervecentre system already in use on the hospitals’ wards, a patient’s notes will remain digital and therefore move seamlessly with them from the Emergency Departments on their journey through the hospitals.

The use of Nervecentre in the ED’s will help modernise the management of both ESHT Emergency Departments by enhancing the power of digital to maximise clinical contact time, maximise income, reduce inefficiencies and therefore improve the overall patient experience.

Paul Cloves, General Manager, Eastbourne District General Hospital said “This project has been a pleasure. An amazing journey, at speed, through a global pandemic but our teams have both been excellent. I am looking forward to continuing our digital journey together”.

Dr Shaymau Habeeb, Chief of Emergency Medicine at ESHT, said: “In the short time since we introduced Nervecentre to our Emergency Departments, we’re already seeing many benefits. The system is easy to use and gives us clear and accurate real-time information about our patients. Having all the clinical information we need easily to hand saves time so we have more time to spend with patients, which ultimately means we can provide a better overall experience for them.”

Debbie Guy, Director of Operations at Nervecentre said “The implementation of our Emergency Department software solution at the two East Sussex Healthcare NHS Trust ED departments was a great success and was only made possible through the hard work and dedication from both the NHS Trust and Nervecentre. It’s great to see the software working so well and seeing how quickly and easily the staff took to the software. Plus I’m looking forward to seeing all the efficiency and patient safety benefits that come from their new ED system.”

CDU Sister, Eastbourne District General Hospital said “This is so much quicker and easier to use”