Patient engagement that's part of your EPR, not integrated with it.

Empower your patients to take charge of their healthcare. Patientcentre is deeply embedded within existing EPR workflows to save clinical time and streamline administrative tasks.

360 degree interaction between patients and their care team.

For every patient

Streamline communications and provide collaborative care - for all your patients.

Virtual Wards

Collaborate in real-time with remote patients, who can add observations, medications, and clinical form entries for a continuous record of care.

Inpatients

Keep patients informed and engaged during their stay with automated interaction and updates on their care plans, results, and progress.

Outpatients

Equip patients to book and manage their appointments. Ask them for information, photographs, and videos to enrich communications. 

Family and Carers

Simple but secure access for family and carers, including three-way interaction between patients, family and care teams.

Put patients in control of their care

Patientcentre includes feature-rich patient apps for iOS and Android. It complements the NHS app, enabling true collaboration between patients and acute care teams.

Appointments

Reduce appointment DNAs and administration

Allow patients to change and cancel appointments (subject to your clinic rules), add appointments to their calendars, and get directions to the hospital with minimal effort.

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Sharing

Secure authentication and sharing

NHS login securely authenticates patient logins for you, while temporary QR codes make it safe and simple for patients and family members to collaborate with clinical teams through shared access.

Observations and Medications

Empower patients to record their observations and medications

Remind patients to record physiological observations and self-administration of medication, contributing to their care record, with the data becoming instantly available to clinicians in the EPR.

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Results

Put patients at ease with contextualised results

Reassure patients by sending them explanatory messages that provide a contextual understanding of their new results.

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Surveys

Automate timely
patient surveys

Gather information from patients at the right time through automated surveys for pre-operative assessment, virtual ward rounds, hospital discharge (e.g. PROMs), and much more.

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Appointments

Reduce appointment DNAs and administration

Allow patients to change and cancel appointments (subject to your clinic rules), add appointments to their calendars, and get directions to the hospital with minimal effort.

AppointmentsSFW
Sharing

Secure authentication and sharing

NHS login securely authenticates patient logins for you, while temporary QR codes make it safe and simple for patients and family members to collaborate with clinical teams through shared access.

Observations

Empower patients to record their observations and medications

Remind patients to record physiological observations and self-administration of medication, contributing to their care record, with the data becoming instantly available to clinicians in the EPR.

ObservationsSFW
Contextualisation

Put patients at ease with contextualised results

Reassure patients by sending them explanatory messages that provide a contextual understanding of their new results.

contextualised results image
Surveys

Automate timely patient surveys

Gather information from patients at the right time through automated surveys for pre-operative assessment, virtual ward rounds, hospital discharge (e.g. PROMs), and much more.

SurveysSFW

Automate patient engagement

Configure sequences of communications and tasks for timely, responsive and consistent patient interaction.

Scenario An inpatient is prescribed insulin for the first time.

Automate patient engagement 1
Patientcentre provides the patient with information about insulin.
Let the patient choose how to personalise their care.
Automate patient engagement 3
Create automated actions based on their choice, such as EPR tasks.

This is just one example of intelligent automation. The solutions you can configure are infinite.

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Deeply embedded within the EPR

Software that’s easy to learn and use improves clinician adoption. That’s why Patientcentre is part of your EPR, not integrated with it.

Involve patients

Involve patients in their care. Ask them to record physiological observations, medications taken, and complete assessments.

Work smarter

Save time when you add explanatory messages to blood test results and send them to patients as you sign or acknowledge them.

Seamless interaction

Stay focused – interact and communicate with patients as
an integral part of your existing clinical and admin workflows.

Interactive engagement

Improve communications between patients and their care teams with configurable two-way text, photo and video messaging.

Easily add new carers
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Patients manage who has access
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Access for family and carers

Patients can quickly create legitimate relationships with their family members and people within their wider support network, who can then help them manage their care.

The carer and the patient can interact with clinical teams together, ensuring an holistic approach to care collaboration and information sharing.

Intuitive patient app

With apps for iOS and Android, Patientcentre uses the patient's NHS login credentials. It respects the phone's accessibility settings such as font size for optimum usability.

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