Nervecentre selected by Lancashire Care NHS Foundation Trust

Security and efficiency is set to improve across a broad range of hospital services in Lancashire.

Staff at Lancashire Care NHS Foundation Trust can feel safer as they go about their work, thanks to a new IT system. They can also access the information they need to do their jobs more effectively and efficiently, as the system records information in one central location and replaces paper-based processes. It will also help them prioritise tasks such as clinical assessments or risk assessments.

The system, implemented by BT working with Nervecentre and STANLEY Healthcare (formerly AeroScout), allows staff to trigger an alarm and be located by colleagues to within a few feet. This implementation represents one of the many NHS Trusts realising the benefits of real time location services to streamline processes and enhance operations.

Heather Tierney- Moore, Chief Executive at Lancashire Care NHS Foundation Trust said:

“This is a really exciting time for the Trust and will allow us to improve the way we work. By having the ability to access live patient data and prioritise tasks dependent on clinical need, staff will be able to provide a more efficient service.

“We are delighted to be working with partners to deliver a system that will improve the service we are able to provide to patients. The system will free up more time to be spent caring and allow information to be recorded and tasks assigned more efficiently.”

The Trust is currently piloting the system at its inpatient mental health facility, The Orchard in Lancaster, before rolling the system out at its new inpatient facility currently under construction in Blackpool, The Harbour.

Richard Phillips, head of agile working, Health, BT, said:

“It’s great to be working with Lancashire Care NHS Foundation Trust on this innovative and complex project, a first in a UK NHS mental health trust. Together with our partners, Nervecentre and STANLEY Healthcare, we’re increasing staff safety, improving efficiency through task management and providing better governance and reporting. It all helps staff have the facts at their fingertips, enabling them to safely spend more time with patients.”