How do you get clinician adoption rates higher than 99.9% in the first few days…
As part of the progressive EPR programme roll-out with Nervecentre, University Hospitals of Leicester NHS Trust (UHL) have successfully deployed Nervecentre Order Comms across their three large hospitals.
With no disruptions to the busy UHL hospitals, the smooth roll-out of Order Comms is one of the final focus areas of the trust’s progressive EPR roll-out programme. An extensive range of Nervecentre software from patient safety modules such as ED, EPMA and Infection Control through to patient flow modules including live flow, are among a long list that has already been successfully integrated at UHL – all to achieve a seamless EPR digital solution for all staff at the trust.
The Order Comms roll-out was deployed across all three hospital sites over a short-time period and only needed minimal staff training to safely use the new module instantly. Across the trust, staff are already familiar with the intuitive Nervecentre interface, and the new module runs on the same Nervecentre easy-to-use principles.
Previously, UHL have been using ICE, solely accessed via desktops/laptops but the new Nervecentre solution has the substantial advantage of being accessed on mobile devices allowing for investigations, including results, to be accessed instantly when needed. Within minutes of rollout, significant efficiency savings were achieved with positive feedback from all clinical staff on being able to access through mobile devices including covid swab requesting and barcode printing.
Nervecentre’s Order Comms solution supports clinical workflow and processes and is a fully integrated part of the Nervecentre EPR. The patient safety advantages of the new Nervecentre Order Comms are enormous. They include summary dashboards showing easy-to-view visibility of tests that are outstanding or require review. The search functionality is much improved and more intuitive using a built-in report builder allowing for more focused reviews. Also, reductions in errors through the ability to positively identify patients and print pathology labels at the bedside removes the need for hand-written patient details. Order Comms integration with EPMA has also seen instant patient safety results from being able to view blood test results and drug charts when prescribing.
Andy Carruthers, Chief Information Officer at UHL explained “The addition of diagnostic requesting and results as part of our EPR partnership with Nervecentre is another leap forward in our digital maturity. Enabling our clinicians to request tests on their mobile devices and to triangulate results, medicines, allergies, and other information in one place is already delivering significant benefits in terms of time, efficiency and patient safety. Our teams have enthusiastically adopted the new capabilities with very few issues which is testament to the usability of the system and the hard work of our collaborative development and implementation teams. ”
Paul Volkaerts, CEO at Nervecentre said “It’s great to see UHL deploy Order Comms so easily and ‘pain-free’. This reinforces the Nervecentre EPR strategy to deliver value faster, more efficiently and with minimal stress to hospital staff. Order Comms is a key milestone for UHL and will enable them to reinforce their leading digital strategy within an ever-evolving, highly complex and changeable acute hospital environment and reach higher HIMSS levels.”
Imminent next steps in completing the EPR project at University Hospitals of Leicester NHS Trust will include the deployment of the Nervecentre PAS later this year.