Princess Alexandra Hospital signs Nervecentre ED contract

Nervecentre Software has been awarded a multi-year contract from The Princess Alexandra Hospital NHS Trust (PAHT) to provide clinical and operational software to improve patient flows and pathways in the trust’s Emergency Department (ED). 

The modern system supports the end-to-end ED patient journey from attendance through triage, clerking, admission planning and ending in admission or departure with real-time, high-quality data capture for live dashboards, reporting and letters.

Nervecentre’s ED software, which is part of its integrated next-generation EPR, will replace multiple systems to provide one version of the truth for the trust’s patient information and record-keeping. Staff will capture information about a patient’s visit to the ED as soon as it is known using mobile devices. These real-time notes about triage, risk assessments and treatment plans will be immediately available in the hands of clinicians, releasing time to care and promoting patient safety. 

As a direct result of implementing Nervecentre’s software, PAHT’s ED clinicians are expected to have more flexibility, with mobile-enabled care at the patient’s bedside setting them free from their desktop computers.

From an operational perspective, the real-time data will fuel live flow dashboards that show the ED status at a glance, allowing the team to monitor length of stay data, be aware of bottlenecks and continually re-assess operational plans.

Nervecentre’s ED software will exchange data with other systems at PAHT using HL7 FHIR standards. This interoperability includes integration with the trust’s PAS for registering new patients and recording their ED attendance and departure. Nervecentre is also compliant with GP Connect for receiving ED bookings from NHS 111 and can deliver GP, patient and school letters over MESH.

Nervecentre CEO Paul Volkaerts said,

“We’re delighted to be working with the ED team at The Princess Alexandra NHS Trust. Our experience is that implementing Nervecentre to consolidate multiple systems will help them drive operational efficiencies, save clinical time and ultimately provide patients with a high-quality service through continuity of care.”